Privacy Policy

Last updated November 6, 2026

Offload LLC ("Offload", "we", "us") is an Oregon limited liability company. This policy explains what information we collect through this website and our messaging, how we use it, and your choices.

Information we collect

When you message us through the chat widget on our website or book an appointment, we collect the information you give us: your name, email address, phone number and message. Our hosting provider also records basic technical data such as IP address and browser type for security and to keep the site running.

How we use it

We use your information to respond to your inquiry, schedule and remind you about appointments, provide the services you ask for, and keep our records. If you opt in to text messages, we use your phone number to send messages about your inquiry and appointments.

Text messaging

We send text messages only to people who give consent, for example by providing their mobile number and agreeing to receive texts in the chat widget on our website. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. See our Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages on our behalf.

Sharing

We do not sell your personal information. We share it only with service providers that help us run our business (such as website hosting, scheduling, email and text message delivery), and only as needed to provide those services, or when required by law.

Retention and security

We keep your information as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.

Your choices

You can ask us to access, correct or delete your information, or stop contacting you, by messaging us through the chat widget on our website. You can opt out of texts at any time by replying STOP.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it last changed.